High EQ Training for Managers

Virginia author Robert Moment is the owner of The Moment Group – a small business coaching and customer service training company - and is the CEO and Managing Partner of Life Coaching Transformation Worldwide. He is also an ICF - International Coaching Federation – coach, trainer and speaker. His technique - by looking at the goals his clients want to achieve, Robert can deconstruct the journey to reaching them into a series of manageable and achievable steps, allowing them to ‘turn their perceived weaknesses into strengths to build confidence and improve their standing in life.’ He has published seventeen books to date, on faith and self improvement to every aspect of business careers: HIGH EMOTIONAL INTELLIGENCE FOR MANAGERS is his latest volume. Early in this easily accessible book Robert defines emotional intelligence: ‘Simply speaking, emotional intelligence is your ability to understand and control your emotions as well as the emotions of others…By increasing your own emotional intelligence as well as your teams, you will become a better coach and motivator, be more productive (and so will your team!), keep top-performing employees and attract promising new talent, be more successful, and be more profitable.’ And prior to reading and incorporating his book, Robert advises the reader to complete the Emotional Intelligence Assessment he has provided at book’s end. A fine start! In a comfortable, well organized manner Robert provides solid insights and instruction on perceiving and managing emotions, focused listening, dealing with adversity using emotional intelligence, self awareness, managing difficult personality types, the power of empathy, a significantly timely chapter on managing diversity, dealing with team conflict, communicating with flexibility and authenticity, and then closes his book with ‘team emotional exercises.’ A very sound resource for improving business management skills – and interpersonal ‘outside the office’ skills as well! Recommended.

High Emotional Intelligence for Managers: Effective Professional Growth Strategies for Rapid Results and Management Success at Work by Robert Moment focuses on the emotional aspect of being a manager which will help you to connect to your employees, be a good leader, and get the most out of the time that you spend at work. The books provides tips for how to control your own emotions when working with other people, and also the best ways to respond to other people's emotions during critical moments. I also really liked how many of the tips here can be applied to other aspects of life like running a household and being a parent. Everything that is presented here is a real world skill which means that they can be used in lots of different situations. Lots of people, not just those in manager roles, will find something in these pages to take away and learn from and become better in their lives.

In this day and time, some managers still dismiss they need to improve soft skills when leading. Especially for older generations, it may be challenging to grasp the notion of asking for feedback or handling your subordinates’ emotions. Nonetheless, time changes, and the new generations consider this when working for someone else. The motivation does not only come from hard numbers and a paycheck. Employees now respond to appreciation and the feeling of contributing to a worthy cause. To remain competitive, we need to learn such things. This book does a magnificent job and provides practical advice on how to lead a meeting to how to handle stress -this is a must-read for all managers.

Soft skills are in high demand and have been for quite some time. Still, there are very few leaders that actually put it to work or know how to present them in the proper way. Robert Moment delivers a well-written and well-thought business book, effective and straightforward. It is easy to understand and the strategies are easy to work with. Managers need to learn it by heart so they can have productive and happy teams.

High Emotional Intelligence for Managers: Effective Professional Growth Strategies for Rapid Results and Management Success at Work by Robert Moment provides the tools you need to improve your emotional intelligence both at work and home. The author shows effective ways to manage emotions in the workplace and gives actionable steps you can take such as deep breathing and mindfulness techniques, knowing your triggers, and expressing emotion in appropriate ways, among others. This set of skills also acknowledges that your employees have emotions too, and as a successful manager, how you can provide support and guidance for them. You can learn so much by reading this book, highly recommend it if you are interested in learning more about the effect of emotions in the workplace and more.

The book "High Emotional Intelligence for Managers" teaches you to be a better leader that would transform you into a better manager. The path of being a better leader is through high emotional maturity that the author teaches through a few proven steps. These steps would be useful even in the everyday lives of general people. Steps to increase high emotional intelligence include distancing yourself from the scene of conflict till a better emotional state is acquired, writing the thoughts on a piece of paper including the desired outcome and how other parties would respond, and developing a positive mindset that embraces positivity, regulates emotions, and recognizes emotions of others.